Terms of Service

1.1These Terms of Service ("Terms") govern your use of the KAMOVIN mobile application, the website at kamovin.com and every service provided through them (together, the "Service"), offered by KAMOVIN ("KAMOVIN", "we", "us"), operated by Karim El Ayoubi, its founder, as an individual, until a company is formed to run it.

1.2KAMOVIN is not yet a registered company. When a company is formed to run it, the Service, these Terms, the Privacy Policy and your account will be transferred to that company, which then takes over all of our rights and obligations. We will tell you before the transfer, and nothing else changes for you.

1.3The following documents form part of these Terms: the Privacy Policy, which explains how we handle personal data, the Refund and Cancellation Policy, and the Community Guidelines. Where these Terms and the Privacy Policy differ on a privacy matter, the Privacy Policy prevails.

1.4If you do not accept these Terms, you must not create an account or use the Service.

2.1KAMOVIN is a technology platform. It helps athletes find and work with sports coaches (strength & conditioning and skills coaches) and with academies, gyms and clubs that have a team of coaches, lets coaches manage the athletes they train, and provides tools to schedule sessions, plan training, record tests and progress, and message each other.

2.2KAMOVIN does not itself provide coaching, training, medical, physiotherapy, nutrition or health services. Coaches on KAMOVIN are independent professionals. They are not our employees, agents or partners, and they decide how they coach. A coaching agreement is between the athlete (or their parent) and the coach.

2.3We check certain information coaches give us (for example a certificate they upload for a specialty) and we may approve, reject or suspend coaches, but we do not guarantee any coach's qualifications, experience, availability, conduct or results.

1. (a)Athletes aged 18 or over may create their own account.
2. (b)Athletes aged 13 to 17 may create their own account. By doing so they confirm that a parent or legal guardian knows and agrees that they use KAMOVIN and accepts these Terms on their behalf. Parents of athletes aged 13 to 17 remain responsible for their use of the Service, including any purchase.
3. (c)Athletes under 13 cannot create their own account. Their parent or legal guardian creates the child's account, gives consent and accepts these Terms on the child's behalf (see section 5).
4. (d)Coaches must be at least 18 years old and legally able to offer their services where they work.
5. (e)Parents and legal guardians may create a parent account to set up and manage their under-13 child's account.
6. (f)The owner of an academy, gym or club who does not coach may create an academy account to run it on KAMOVIN (see section 6). They must be at least 18 years old and entitled to act for it.

3.1You may hold only one account. Every account confirms a mobile phone number, and a phone number can belong to only one account. You may not create an account for anyone else (except a parent for their child, as described in section 5), or use someone else's account.

4.1Give accurate, current and complete information and keep it up to date. Your name, and a coach's specialty and sports, can be corrected freely during the first 24 hours after sign-up, after that they are changed through a request to KAMOVIN. Your phone number and email are changed only through KAMOVIN support, and the new one must be confirmed by its owner.

4.2Keep your password secret and do not share your account. You are responsible for everything done through your account. Tell us straight away if you believe someone else has accessed it.

4.3Your account type (athlete, coach, parent or academy) can be changed only until your profile is set up.

5.1A child under 13 joins KAMOVIN only through a parent or legal guardian, who adds the child from their own parent account, on their own, or with an invitation from a coach who has already added the child with the parent's email. The parent confirms they are the child's parent or legal guardian, consents to KAMOVIN processing the child's data as described in the Privacy Policy, fills in the child's details and accepts these Terms for the child. A login of the child's own (a username and password) is optional: until the parent sets one up, nobody can sign in to the child's account and the parent manages it.

5.2A child under 13 cannot search for coaches, book, buy or pay themselves, and messages only in text. The parent does this for the child: they find coaches who have chosen to coach children under 13, write to them, book sessions and buy packages or online plans for the child, accept or decline the offers a coach sends in the child's conversation, cancel bookings on the coach's terms, ask to move a session and answer the coach's requests to move one, and confirm whether a session happened or report that the coach did not show up. A coach the parent bought from or booked works with the child while that purchase runs. The parent can view the child's profile, sessions, tests, workouts and coach conversations, write in those conversations, keep the child's profile and photo up to date (the name and date of birth only in the first 24 hours, then through a support request), reset the password and delete the account. A coach who asks to join with the child's code works with the child only if the parent approves.

5.3When the child turns 13, the parent's access ends, except that until the teenager adds their own email address the parent still sees and answers for the sessions already booked (cancelling, moving, confirming whether they happened or reporting that the coach did not show up). The account is unlocked for the teenager once they add and confirm their own email address, from then on section 3 applies to them as an athlete aged 13 to 17.

6.1If you use KAMOVIN as a coach, you also agree that:

1. (a)You hold the qualifications, certifications, insurance, licences and permits your coaching requires, and everything you tell KAMOVIN and athletes about yourself is true. You may only claim a specialty you are qualified for.
2. (b)You are an independent professional, solely responsible for the services you provide, their safety and quality, and for your taxes, social security and other legal obligations. Nothing in these Terms creates employment, agency, partnership or joint venture between you and KAMOVIN.
3. (c)You will deliver what you sell through KAMOVIN, as described, at the agreed time, and confirm sessions honestly.
4. (d)The training places you list are places where you really coach and are allowed to coach, never a private home, and, if you say you travel to athletes, you will go as far as you said. KAMOVIN charges no travel fee: if travelling costs you more, you set your session price accordingly and tell the athlete before they buy.
5. (e)You will train athletes safely, adapt training to their age, level, health and injuries, and stop or refer them to a qualified health professional where appropriate.
6. (f)You will only add athletes you actually train, with their permission (and, for an athlete under 13, through their parent), and will not add or claim as your own athlete anyone you met through KAMOVIN in the previous 12 months.
7. (g)You will not ask athletes you met on KAMOVIN to pay you outside KAMOVIN, and will not try to take contact details or payment outside the app before a purchase.
8. (h)New coaches are reviewed before they can be found by or contact athletes they do not already train. KAMOVIN may approve, reject, suspend or remove a coach at its discretion, for example for false information, complaints, safety concerns or breach of these Terms. A coach who was not approved may update their profile and ask for another review, at most once a week. Suspending a coach keeps everything they entered, their upcoming sessions are cancelled (a session taken from a package goes back to the athlete), and if KAMOVIN restores them, the time they were away is added to their athletes' running packages and online plans.
9. (i)If you connect your own AI assistant (such as Claude or ChatGPT) to your KAMOVIN account, you choose to share with that AI company what it can reach, as described in the Privacy Policy, under your own agreement with it. You remain responsible for everything it does in your account, check what it prepares before you confirm, and KAMOVIN is not responsible for what an AI assistant suggests. This includes changing an exercise in sessions you name, its values, description and video link, and changing your exercise library when you ask it to. A video link you approve reaches any athlete who sees that workout, so check it first. The AI assistant is included only in some coach plans. If your plan no longer includes it, it stops working until your plan does again, and what it already made stays in your account. KAMOVIN may limit or switch off the AI assistant at any time.
10. (j)Your plan (Starter, Pro or Elite), any extra places for athletes you add yourself, their prices and what they include (such as message requests and the number of athletes you can add) are shown before you choose or change them, and are part of these Terms. Plans and extra places are not sold in the app. Your plan and your extra places are paid separately: each lasts 30 days from the day you pay for it and does not renew automatically, you are reminded three days before it ends and can renew it yourself, and renewing adds 30 days after its current end date. If you do not renew, it stays active for three more days, then ends. Moving to a higher plan or to more extra places starts at once, for 30 days from that day, at its full price less the value of the days you had not yet used of what you had. Moving to a lower plan, to Starter, or to fewer or no extra places waits until the end of what you paid for, you keep it until its end date, then the change is made by itself, and you can cancel it before then. When a plan ends without a change chosen you are moved to Starter, and when extra places end they are removed. Places last only while your plan or extra places do: if you have more of your own athletes than places (for example after moving to a lower plan or when free access ends), the athletes you chose to keep stay active and the others are paused, kept with their history, but you cannot plan for them until a place is free. You can change who stays active once every 30 days, or whenever your places go down.

6.2An academy, gym or club ("academy") may be run on KAMOVIN by its owner, a coach or an academy account. KAMOVIN checks each academy before its page is shown, and may refuse, suspend or remove it. The owner is responsible for the academy and for what it sells, and confirms they are entitled to act for it.

6.3A coach joins an academy's team only by accepting its invitation, keeps their own account, may be on several teams and may still coach on their own. KAMOVIN checks every coach on a team like any other coach. The owner chooses which specialty each coach covers for the academy, and whether that coach's workouts for the academy's athletes are checked by the owner first (a session still takes place if the owner has not checked it).

6.4Before joining, a coach is shown the academy's protection time (none, 3, 6 or 12 months). While on the team, and for that time after leaving, the coach may not sell to, make offers to, add as their own athlete or train on their own through KAMOVIN any athlete who bought from that academy in the last 12 months, and that athlete may not buy from the coach directly, unless the athlete was already the coach's own before buying from the academy. KAMOVIN enforces this in the app.

6.5An academy may ask to manage the page of a training place it runs. KAMOVIN checks the request first. Managing a place's page lets the academy keep its details and logo up to date, it gives no control over coaches who train there on their own. An academy that believes a coach does not train at its place may tell KAMOVIN, which decides.

7.1Coaches set their own prices for single sessions, session packages and monthly online plans, within the limits KAMOVIN sets. The price, what it includes, its validity and the coach's cancellation terms are shown before you buy.

7.2When you buy, you buy from the coach. KAMOVIN collects the payment on the coach's behalf as a limited payment collection agent, keeps a platform commission (currently between 5% and 15% of the price depending on the coach's plan, fixed at the time of each purchase), and pays the rest to the coach. Card or payment processing costs come out of KAMOVIN's share, not the athlete's price.

1. (a)In-person sessions and packages are paid when you buy them. The coach is paid one session at a time, once the session is confirmed: by both of you, or 48 hours after the coach confirms it if the athlete does not answer. Unused package sessions follow the package's validity period and the coach's cancellation terms.
2. (b)Online coaching plans are paid in full when you buy them, for the number of months shown. They do not renew automatically. You may cancel a plan at any time (for example to change coach), but a plan is not refundable, including when you cancel it, because it is paid to the coach when you buy it.

7.3When you buy an academy's package, you buy from the academy, and the payment, less KAMOVIN's commission, goes to its owner. You choose the specialty, and may leave the academy a note (for example a coach you would prefer), which does not bind it. The academy chooses which of its coaches deliver your sessions and gives them a number of your sessions, and you book each session with those coaches at their available times. KAMOVIN does not pay an academy's coaches, how the academy pays them is between the academy and its coaches.

7.4A parent may buy for several of their children at once. A coach who offers private group training trains up to four children of the same family together in the same session, for one price for all of them. A coach may also offer a sibling discount on online plans, one child of the family then pays the full price, and a plan receives at most one discount (the larger of the coach's 3-month discount and the sibling discount). The Refund and Cancellation Policy explains how these purchases are handled.

7.5Pay only through KAMOVIN. Payments made outside KAMOVIN are not protected, confirmed or refundable through KAMOVIN, and arranging them with someone you met on KAMOVIN breaches these Terms.

7.6Until KAMOVIN connects a payment provider, some purchase screens may operate in a demonstration mode that clearly states that no real charge is made.

8.1Cancellations, missed sessions, package expiry, refunds, app credit and disputes about whether a session took place are governed by the Refund and Cancellation Policy. Each booking also follows the coach's cancellation terms shown when it was made.

8.2Money is not paid back in cash. When the Refund and Cancellation Policy gives something back, it is a session returned to your package, more time on your package, or app credit to use on KAMOVIN, except where the law requires a refund to your payment method.

8.3Where KAMOVIN decides a dispute about a session, its decision on the use of funds it holds is final as between the athlete and the coach, without affecting any rights you have under law.

8.4Nothing in these Terms removes any right you have under the consumer protection law that applies to you.

9.1Sport and physical training carry a risk of injury, and in rare cases serious injury or death. Check with a doctor before starting or changing a training programme, especially if you have a medical condition, an injury, are pregnant, or have not trained for a while.

9.2Information, programmes, exercises, tests and messages in KAMOVIN, whether from a coach, from KAMOVIN or generated by the app, are general training information. They are not medical advice, diagnosis or treatment and do not replace a qualified health professional.

9.3Stop exercising and seek medical help if you feel pain, dizziness, shortness of breath or any other warning sign. Use suitable equipment and a safe place to train. To the fullest extent the law allows, you take part in training at your own risk, and the coach is responsible for the training they provide.

10.1You must not:

1. (a)harass, threaten, bully, discriminate against or abuse anyone, or send sexual content of any kind, and never any content involving a minor,
2. (b)contact a minor for anything other than legitimate coaching through KAMOVIN, or try to move a conversation with a minor outside the app,
3. (c)impersonate anyone, give false information, or create more than one account,
4. (d)share other people's personal data without their permission,
5. (e)post anything unlawful, defamatory, misleading, or that infringes someone else's rights,
6. (f)avoid KAMOVIN's fees, contact masking or marketplace rules, or arrange payment outside KAMOVIN with someone you met on it,
7. (g)copy, scrape, reverse-engineer, overload, probe or try to bypass the security of the Service, or use it to send spam,
8. (h)use the Service for any purpose other than its intended sports-coaching use, or in breach of any law.

10.2You must also follow the Community Guidelines, which set out the standards of conduct expected of every athlete, coach and parent on KAMOVIN.

10.3You can block or report any person or conversation in the app. We review reports and may remove content, restrict features or suspend accounts.

11.1You keep ownership of the content you add (profile details, messages, exercises, programmes, notes and test results). You give KAMOVIN a worldwide, non-exclusive, royalty-free licence to host, store, copy, display and process it only as needed to run, secure and improve the Service and as described in the Privacy Policy. This licence ends when the content is deleted, except for copies we must keep under section 13 or by law.

11.2You confirm you have the right to add your content and that it does not break these Terms or anyone's rights. Exercises and programmes a coach creates stay the coach's, athletes may use what their coach shares with them for their own training only.

11.3Chat is text only (plus offers). Photos and videos cannot be sent in chat.

12.1The Service, including its software, design, text, exercise library, logos and the KAMOVIN name, belongs to KAMOVIN or its licensors and is protected by intellectual property laws. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app for its intended purpose while you have an account. You may not use our name or logos without our written permission.

13.1You may delete your account at any time from Settings. A coach cannot delete their account while they still owe athletes something (running plans, booked sessions, unused package sessions or unpaid payouts), the app shows what is left to do. An athlete cannot delete their account while they have an open dispute or sessions coming up. A suspended account is deleted through Contact support.

13.2We may suspend or close an account, remove content or limit features, with or without notice, if we reasonably believe the account breaches these Terms (including the Community Guidelines) or the law, puts anyone at risk, or exposes KAMOVIN to liability. Where appropriate we will tell you why and how to contest the decision through Contact support.

13.3To resolve a dispute, a complaint, a safety concern, a coach's absence or a mistake, KAMOVIN may also cancel or move a session, extend a package, extend or end an online plan, correct details in a profile, and remove a message from a conversation. Each such action is recorded with its reason, and the people concerned are told. KAMOVIN may also send you messages and announcements about the Service in the app.

13.4When an account is deleted, its data is removed as described in the Privacy Policy, except records we must keep (for example of payments). Sections of these Terms that by their nature should continue (including payments owed, liability, disputes and governing law) survive termination.

14.1We work to keep KAMOVIN available and secure, but the Service is provided "as is" and "as available". We do not promise it will be uninterrupted, error-free or always available, and we may change, add or remove features at any time. Keep your own records of anything important to you.

15.1Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by our negligence, or for fraud or gross negligence.

15.2Subject to that, and to the fullest extent permitted by law:

1. (a)KAMOVIN is not responsible for the services, advice, conduct, qualifications or results of any coach, athlete or other user, or for any injury or loss arising from training, sessions or communication between users,
2. (b)KAMOVIN is not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, data, opportunity or reputation,
3. (c)KAMOVIN's total liability to you for all claims relating to the Service is limited to the greater of the amounts you paid through KAMOVIN in the 12 months before the claim arose and USD 100.

16.1To the extent permitted by law, you agree to compensate KAMOVIN for losses, claims and reasonable costs (including legal fees) arising from your breach of these Terms or the law, or, if you are a coach, from the services you provide.

17.1We may update these Terms to reflect changes to the Service, the law or how we operate. When a change matters, we will ask you to accept the new version in the app before you continue using it, if you do not accept it, you may delete your account. The version and its effective date are shown at the top of this page.

18.1These Terms are governed by the laws of the Republic of Lebanon. If you have a complaint, please contact us first through Contact support so we can try to resolve it. If a dispute cannot be resolved within 30 days, it will be submitted to the competent courts of Beirut, Lebanon, unless the law of the country where you live as a consumer gives you the right to bring proceedings in your own courts.

19.1If any part of these Terms is found invalid, the rest stays in force. If we do not enforce a right straight away, we do not give it up. You may not transfer your rights under these Terms without our consent. We may transfer ours to a company that takes over the Service, including a company formed to run KAMOVIN, and will tell you before we do. These Terms, the Privacy Policy and the information shown when you buy are the whole agreement between you and KAMOVIN about the Service. If these Terms are translated, the English version prevails.

20.1You may contact us at any time from the app (Settings → Contact support) or by email at [email protected].

20.2KAMOVIN is operated by Karim El Ayoubi, its founder, as an individual, until a company is formed to run it.